Q.1 What is www.chartergain.com?
Ans. It is a Website dedicated to the purpose promoting, marketing and coordinating the services of professionals and people with specialized skills and expertise.

Q.2 Who is a PBSA?
Ans. A PBSA is a Professional Business Service Associate of the Website's parent concern, "Chartergain Management Services ".

Q.3 What role does a PBSA play?
Ans. A PBSA works as a Microfranchisee and works as an Offline Operative.

Q.4 How can I be benefited by a PBSA?
Ans. A PBSA is the primary source to introduce a prospective member to the business model of "Chartergain Management Services". Besides that PBSAs sale the Value Added Services of the Website. The PBSAs have their own services to offer. And above all the PBSA can be the ideal people to establish links between the client and a PMP.

Q.5 How can I select a PBSA?
Ans. The best way is to log on to www.chartergain.com and search for a suitable PBSA.

Q.6 How can I contact and negotiate with a PBSA?
Ans. After you search out a PBSA you may place a request in the Request Box available inside the Display Box which will be delivered online to the PBSA. The PBSA will later on communicate to you if your request appears attractive to him.

Q.7 What if a PBSA does not respond to me?
Ans. There are numerous PBSAs in the Database or you may place a requirement in the 'Place a Requirement Box' available in the Home page.

Q.8 How do I select a Professional?
Ans. You can select a Professional by operating the search option available in the Website.

Q.9 If I am at total loss about the whole procedure on the site?
Ans. Simply go to "Place a Requirement Box" and submit. The rest will be taken care of by the Website's search and reference mechanism. Even if that does not work send an e-mail to our Help Desk.

Q.10 Are the professionals reliable?
Ans. Freely registered professionals are not verified by us. But PMPs are paid members of the website and thus enrolled with us Black & White. The PBSA's who introduced them as members know them personally. However individual dealings matter and the website's management cannot take any responsibilities in such matters.

Q.11 How do I get listed as a professional in the website?
Ans. There are two ways:

• By freely registering oneself.
• By taking a paid membership as a PMP.

Q.12 What is the difference between a freely registered professional and a PMP?
Ans. A freely registered professional is an unpaid member who himself get registered online with the website. On the other hand a PMP is a paid member of the website who is enrolled in Black & White and enjoys a host of services and benefits apart from being eligible for subscribing to the Value Added Services of the Website.

Q.13 Can a freely registered professional avail the Value Added Services?
Ans. No, a freely registered professional cannot avail the Value Added Services.

Q.14 What is the advantage of being a Premium Member Professional (PMP)?
Ans. A PMP is a classified privileged member and privy to a host of benefits and services. All these privileges define the degree of professionalism attached to the membership. It also undoubtedly boosts the image of the PMP before the eyes of his potential clients.

Q.15 How do I make the payment for a membership fee?
Ans. You can make the payment for your membership fee by sending a Demand Draft drawn in favour of Chartergain Management Services payable at New Delhi . Other consultancy charges are to be paid in cash to the PBSA who acts as the introducer.

Q.16 How do I become a Microfranchisee (PBSA)?
Ans. You will be recruited by a Registered Recruitment and Training Consultant ( RTC ).

Q.17 Should I pay any fee payable to Chartergain Management Services in cash to my RTC?
Ans. No, all fee payable to Chartergain Management Services (CMS) are to be sent by Demand Draft drawn in favour of CMS and payable at New Delhi. However the RTC will have to be paid in cash the consultancy charges.

Q.18 Should I pay my membership fee to my PBSA?
Ans. No, you should pay your membership fee to Chartergain Management Services (CMS) by Demand Draft drawn in favour of CMS and payable at New Delhi . However the PBSA will have to be paid in cash the consultancy charges.

Q.19 How much time it may take my profile to be uploaded in the website?
Ans. As soon as we receive the membership application form along with the requisite fee by Demand Draft we will upload the details into the website.

Q.20 How does CMS provide me the provisional retention and requisition service?
Ans. Requirements received through the "Place a Requirement Box" are processed and if no suitable PMP is found CMS may take up the requirement and entrust it to a suitable PMP of its choice considering the merit of the requirement. However it is not a guaranteed service.

Q.21 What does the "Stamp of Testimony" and "Seal of Verification" signify?
Ans. These are branding instruments available for select membership packages. Their presence is expected to endorse and enhance the credibility and brand image of the PMP.